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Your satisfaction is our priority at Shopynza. If you’re not completely happy with your purchase, we offer a hassle-free return and exchange policy to ensure you shop with confidence.
Returns:
You may return items within 7 days of receiving your order.
To be eligible for a return, products must be unused, in their original condition, and in the original packaging.
Non-returnable items: Sale items, personalized products, or items marked as non-returnable at the time of purchase.
How to Return:
Contact us: Please reach out to our customer service at info@shopynza.com or call us at +92 326 4226366 to initiate the return process.
Return Shipping: The customer is responsible for return shipping costs, unless the item is defective or incorrect.
Refunds: Once we receive the returned item, we will inspect it and process your refund. Refunds will be issued to your original payment method.
Exchanges:
If you wish to exchange an item for a different size or color, please follow the same process as a return, and our customer service team will assist you in selecting an alternative product.
Note: Shipping costs are non-refundable.
For any questions or assistance with returns or exchanges, please contact us at info@shopynza.com or +92 326 4226366.